Your privacy is our responsibility. This document clearly explains how star123 collects, uses, stores and protects your personal information as a user of our platform.
This Privacy Policy explains our data protection practices star123 and outlines your rights regarding the personal data we hold. By using the star123 platform, you consent to the collection and use of data as described in this document. We encourage you to read this document in full.
The foundation of our approach to user privacy
Star123 is an online gaming platform operator based in Malaysia. As a platform that handles users' financial and personal information, we understand how vital trust is. That trust begins with transparency — and that is the purpose of this document.
This Privacy Policy applies to all information collected through the star123 platform, including the website, Android mobile app, and any of our official communication channels. It covers how we collect data, why we need it, how it is stored, and who can access it.
We are committed to using plain, easy-to-understand language throughout this document. If anything is unclear, our customer support team is ready to explain it in Bahasa Malaysia.
What information we collect and where it comes from
Star123 collects your personal data through various means — directly when you interact with the platform, and automatically through standard tracking technologies used by most online platforms.
| Data Categories | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, KYC process |
| Contact Data | Phone number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account number, e-wallet information, transaction records | Deposit and withdrawal processing |
| Gaming Data | Wagering history, games played, wins and losses | Automatically through in-platform activity |
| Technical Data | IP address, device type, operating system, browser | Automatically through platform access |
| Usage Data | Pages visited, time spent on platform, click actions | Cookies and analytics tools |
Star123 does not directly collect credit or debit card numbers — all payments are processed through third-party payment providers that comply with PCI DSS standards. We also do not store biometric information beyond what is required for the KYC identity verification process.
The purpose of each data category we retain
The data we collect is used solely for legitimate and necessary purposes in the operation of the star123 platform. We do not use your data for purposes not stated here without first obtaining your consent.
Your data is not used for third-party marketing purposes. star123 does not sell, rent, or trade your personal information to any external company for advertising purposes.
How we keep your information secure
All data transmitted between your device and the star123 servers is encrypted using TLS 1.3 protocol with 256-bit encryption. This means your information cannot be intercepted or read by unauthorised parties while in transit. The same encryption is also applied to data stored in our databases.
The star123 server infrastructure is protected by multi-layered firewalls, intrusion detection systems, and continuous security monitoring. Internal staff access to user data is restricted to those with a legitimate work need only, and all access is logged for audit purposes.
Star123 retains your data for as long as your account is active and for the period required after account closure in accordance with legal obligations. Financial and transaction records are kept for the minimum period stipulated by regulations related to anti-money laundering. Data that is no longer required is securely deleted in accordance with established procedures.
While we take robust technical measures to protect your data, no security system is entirely foolproof. We encourage you to take your own precautions as well, such as using a strong password and never sharing your login credentials with anyone.
Who can access your information and under what circumstances
Star123 does not share users' personal data with third parties except in the following situations, which we have identified transparently:
All third parties that receive user data are bound by confidentiality and data protection agreements requiring them to use that information only for the specified purposes.
How we use cookies and your control options
The star123 platform uses cookies and similar tracking technologies to enhance the user experience and collect analytical data. The following are the types of cookies we use:
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect certain functions within the star123 platform. Continued use of the platform is considered consent to the use of cookies.
The controls you have over your personal data
As a star123 user, you have specific rights regarding your personal data. These rights can be exercised by contacting our customer support team:
To exercise any of the above rights, contact our customer support team through the 24/7 support channels available on the platform. We will endeavour to process your request within a reasonable timeframe, typically within 30 days.
Our strict policy on underage users
The star123 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process the personal data of anyone under 18 years of age. All new registrants are required to verify their age during the registration and KYC process.
If we discover that data belonging to a person under 18 years of age has been collected in our system without valid consent, we will immediately delete that data and close the account in question. Parents or guardians who believe their child has registered an account on this platform should contact us without delay.
How we update you and notify you of changes
Star123 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. The latest version of this policy is always available on this page with a clearly marked update date.
For significant changes — such as changes to how we use your data or new types of data being collected — we will endeavour to notify active users via in-platform notifications or their registered email address within a reasonable period before the changes take effect.
Your continued use of the star123 platform following any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
How to deal with us on matters relating to personal data
For any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the star123 customer support team is available 24 hours a day, 7 days a week.
You can reach us through the live support channels available in our platform or mobile app. All privacy and data protection enquiries will be handled by the responsible team and responded to within a reasonable timeframe.
We are committed to handling every privacy-related inquiry with the seriousness and professionalism it deserves. Your trust is the foundation of how star123 operates — and we never take lightly any concern you share with us.
Not just a promise on paper — these are real practices we carry out every day to protect our users' privacy.
The same 256-bit SSL encryption used by banking institutions protects every bit of data you send and receive through the star123 platform.
Your personal information is never sold, rented or shared with third-party marketing companies or advertisers for their commercial purposes.
You may request access to, correction of, or deletion of your personal data at any time through our always-available customer support channels.
Your identity verification documents are processed through a secure KYC system. This information is used solely for legitimate verification purposes and is not shared broadly.
The usage data we analyse is aimed at improving the platform — not monitoring you. The result is a better gaming experience for everyone.
An active 24/7 security monitoring system detects and responds to any threats to user data — before they become real problems.
Your data is encrypted, never sold, and always under your control. Register a star123 account and enjoy a safe, fair, and enjoyable gaming experience alongside millions of players in Malaysia.